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Ordering Policy - Garden Sun Light

Terms and Conditions

It is the customer’s responsibility to read the terms and conditions carefully before placing orders.

ORDERING:

  • Cancel Order: Cancellation will not be accepted after 14 days from the order date. Orders must be cancelled in writing!
  • F.O.B: City of Industry, California by UPS or FEDEX. (Other charges will be applied for other methods of delivery).
  • Note: Incomplete information (i.e. missing ship to address, no telephone number, no credit card number) will not be processed.


PRICING/PRODUCT CHANGES:

·         All of our prices are wholesale, in U.S. dollars. Products are subject to cancellation without notice, and all      product sizes and weights are approximate. We reserve the right to make our corrections if there are printing errors.



 TERMS:

  • Method of Payment: All new accounts must pay by VISA or Master-Card. Buyer’s signature hereby authorizes the use of credit card on all future orders until further notice of change by Buyer.
  • No C.O.D. orders accepted unless established accounts and special agreement accounts. (with 3 trade reference and bank account information.)
  • Net 30 Days Terms: Net 30 day terms for new customers, please allow 4 to 6 weeks to process (longer during show season due to high volume of the orders). We reserve the right to alter terms or to fix upon a limit of credit at any time during execution of processing method.
  • Past Due Accounts: Subject to a 1.5% monthly finance late charge (18% APR). Accounts past due for 3 months or more will be submitted to Collections Agency.
  • Returned Check: $20.00 per check deposit. We report bad checks to Telecheck & Collection Agency.


RETURN:

·         Return: Accepted only with prior authorization. Please call or write explaining the reason for return. Requests for returns must be made within 10 days of receipt of goods. A restocking charge of 20% will apply, if returned without authorization.

  • Claims: All claims must be made within 10 days of receipt. No exceptions! By law, carrier is required to make notation of damages on freight bill. If damage is concealed, carrier must make inspection AFTER goods are unpacked…whether express, RPS, UPS, motor truck or parcel post. Make your claims against carrier. UNDER NO CIRCUMSTACES ARE WE RESPONSIBLE FOR DAMAGE IN TRANSIT.


CREDIT:

  • Credit: No cash refunds. Credit goes toward next order ONLY!
  • Nature of Craftsmanship: Slight differences may be noted on the size, fabric, and style of hand-made, hand-sewn, hand-painted, and hand-knitted items. No credit will be issued for minor imperfections (i.e. chips in paint) or for changes in things such as color or variations in size.


SALES TAX:

·         ALL CALIFORNIA CUSTOMERS MUST SUBMIT SALES AND USE TAX EXEMPTION CERTIFICATE TO AVIOD THE APPROPRIATE SALES TAX BEING CHARGED.             



SPECIALS

  • Case Lots: All sales are FINAL. No return, no exchange or credit allowed.
  • Show Specials: No returns allowed for show specials.
  • Caution: Some items are NOT FOR CHILDREN! See each label for detailed information.


Garden Sun Light, Inc. Manufacturer Warranty Detail

We guarantee Garden Sun Light Solar product to be free from defects in materials and workmanship 30 days from the date of purchase. Limitations apply.


CATALOG REQUEST INFORMATION

If you would like a catalog by mail, please send us the following information:
- Company Name
- Contact Person
- Telephone Number
- Mailing Address
- State Resale Number

We can recieve the information through:
Email at sales@gardensunlight.com and Fax at (909) 594-3355